FAQ's

Frequently Asked Questions

We're dedicated to bringing the authentic taste of Philadelphia cheesesteaks to Idaho.. It's what we do. Here, we answer some of the most common questions our customers have asked.

Do you have a Brick & Mortar?

We would love to open a storefront however, as prices continue to rise throughout our country, operating a brick & mortar isn't feasible for us at this time.

We remain focused on online orders and delivery from our commercial kitchen. We are actively exploring options for a permanent spot. We are also open to other food businesses with kitchens who wish to have "Cheesesteak Happy Hours," or "Cheesesteak Nights."

Do you operate a food truck?

Not at the moment. Please visit our Facebook page regularly for updated information about our future plans, menu updates and more.

Is there a minimum order amount?

yes, there is a $30 minimum order amount.

What is the difference between a junior and a large cheesesteak?

Our junior cheesesteaks offer a perfectly portioned taste of our classic flavors. Our Junior cheesesteaks average about a pound or so and our large cheesesteaks are generously averaging 1.70+ lbs. and packed with even more juicy ribeye or tender chicken, perfect for a very hearty appetite!

What type of roll do you use?

Over the years we have said that The Cheesesteak Guy® does not try to emulate a  “Philly Cheesesteak” we certainly produce a sandwich we are proud to call a Cheesesteak based upon our owners 74 year old recipe given to him by an old-time Philly cheesesteak maker named Mario S back in 1981.

One area, and there are plenty, we don’t skimp on is the roll. We've proudly served our one-of-a-kind Cheesesteaks on rolls from Philadelphia's Amoroso Baking Company since our beginning. They are not a cheap roll. Actually quite expensive with 5 price increases since June 2025. Proudly, not once have we upped the price of our rolls.

You’ll see "cheesesteaks" on menus around the treasure valley. There are those who use ground beef and call it a cheesesteak. Others use roast beef and call it a cheesesteak. The Cheesesteak Guy® uses Ribeye steak exclusively . . . and call it a True Cheesesteak.

We have yet to find a true cheesesteak in the treasure valley. For their own reasons, they refuse to use the original cheesesteak roll. We have found the Amoroso rolls superior to other rolls.

You can get a “sub roll” for much cheaper in the valley which they take advantage of.

At one point we did consider other rolls available in the valley but we believe we did the right thing by staying loyal to the Philadelphia Amoroso brand. The Cheesesteak Guy Is Street Food Elevated.

How can I contact you?

You can reach us by phone by calling 208.996.3940 or email us at thecheesesteakguy@icloud.com. We're always happy to answer your questions.

How many cheesesteaks will you make until you're sold out for the day?

Between 40 - 45 cheesesteaks daily.

Where can I share my feedback on my experience?

We value our guest feedback! You can share your experience with us on Google and Facebook.

What days and times are you open?

We are open Monday through Saturday from 12pm to 4pm. We plan on extending our open times in the late fall 2026.

Are you available at other times / Do you offer after-hours orders?

Yes, our services are available after our normal business hours. We realize there are times when it's more convenient for you to have your order delivered outside of our standard hours. We understand. Call 208.996.3940 or email us and we'll do our best to accommodate you.

Can I/we pick up our order?

Due to traffic concerns and lack of parking, our rented commercial kitchen doesn't allow for customer pickup. All orders are delivery only at this time.

Do you require advanced ordering?

Although advance orders are not required, we do appreciate it if you would consider placing your order a day or two in advance as we tend to sell out many days. Advance orders guarantee your chosen delivery date and time. Thank you!

May I reserve a delivery date & time?

Absolutely as long as the delivery time is at least 24 hours before the desired delivery and is available at the time of order. This is another great reason to pre-order! We encourage our customers to reserve a delivery time and date during checkout

Where do you deliver?

We offer delivery if you live or work in the zip codes below:

Boise/Meridian (Mon. - Sat.): 83702, 83703, 83704, 83705, 83709, 83712, 83713, 83714, 83716, 83642, 83646, and 83687

Kuna/Star/Nampa/Caldwell on Saturdays for these zip codes: 83606, 83607, 83634, 83642, 83616, 83646, 83669, 83651, 83652, 83653, and 83686

What are your best-selling cheesesteaks?

Popularity changes quite often, however, our most popular cheesesteaks in 2026 are the Mushroom Steak, South Philly Whiz, Classic Philly, our Open Stuffed Cheesesteak both ribeye and chicken breast, Buffalo Chicken, and our huge cheesesteak sliders.

Are their toppings you won't add on the cheesesteaks?

Great question! We've been asked to put tomatoes, lettuce, black olives, spinach, and a few other items on our cheesesteaks. If we added these things to our cheesesteaks they would no longer be true cheesesteaks! We stick to authentic cheesesteak ingredients.

How are your sauces made?

Our delicious sauces are the result of years of "on-the-job training" for The Cheesesteak Guy's owner while he lived in Roxborough which is a Philadelphia suburb.

The owner inherited the recipes from his mentor, Mario, who got them from his father back in the early 1950s. We create our sauces/spreads in-house, fresh for every order.

What are some of your ingredients?

We use high-quality ingredients like Sweet Red Bells, Caramelized Onions, Mushrooms, REAL Cheez Whiz, Sharp White Cheddar, Jalapeño Cheese, Boar's Head® Provolone, Smoked Provolone, Boar's Head® White American, Mozzarella, Parmesan, Jalapeño/Habanero Cheese, Caramelized Sweet Onions, Fried Mushrooms, Sautéed Bell Peppers, Fried Jalapeños, Cherry Peppers, Banana Peppers, Serrano Peppers, Garlic Parmesan, and Authentic Amoroso Rolls.

Which payment options do you accept?

Another great question, thank you for asking! Currently, we accept PayPal & C.O.D. (Cash On Delivery), with more to come soon. Please note these payment processors do not require you to have an account with them.

Do you have a return policy?

Unfortunately, as a food business, we don't offer returns or exchanges. If there is an issue with your order, please reach out to us immediately to thecheesesteakguy@icloud.com or call or text 208-996-3940 so we can address your concerns.

Do you offer catering services?

The answer is Yes and No. We create cheesesteaks in a commercial kitchen and deliver them to your venue ready to enjoy. We have successfully prepared and delivered many cheesesteaks HOT! Contact us to discuss your catering needs.

What is a cheesesteak?

This legendary sandwich is made from thinly sliced ribeye steak. The grilled steak is placed on an authentic Amoroso's Hearth Baked Roll and is traditionally topped with melted American, Cheez Whiz, or Provolone cheese. 

Another popular variation of a Philadelphia cheesesteak consists of caramelized onions, bell peppers, and fried mushrooms. In our "pepper department," we offer fresh jalapeños, habaneros, serrano peppers, sweet peppers, roasted garlic, and banana peppers, which are all excellent cheesesteak options, especially if you’re looking for that extra kick!