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The Cheesesteak Guy FAQ's

Welcome to The Cheesesteak Guy FAQ section! Here you'll find answers to our most popular questions. If you don't see what you're looking for, feel free to contact us!

About Our Business & Location

Q. Do you have a physical location?

A. Not at this time. We currently operate out of a rented commercial kitchen for prep and delivery. However, as our search for a permanent spot continues, we are open to just about anything! For example, if a local eatery was looking to have a "Cheesesteak" night at their location, we would jump on it at the speed of light!

Q. Do you operate a food truck?

A. Not at the moment. Please visit our Facebook page regularly for updated information about our future plans!

Q. Do you have a website?

A. Yes, please visit: thecheesesteakguy.com

Q. Where can I share my feedback on my experience?
A. We value our guest feedback! You can share your experience with us on Google, Yelp, and Facebook.

Q. Do you have merchandise available?

A. Yes! We have many items you may purchase this summer! Keep an eye on our website and social media for details.

Hours & Ordering

Q. What are your hours?

A. We are open Tuesday through Saturday from Noon to 4pm.

Q. Are you available at other times / Do you offer after-hours orders?

A. Yes, we are! There are times when it's more convenient for you to have your order delivered outside of our standard hours. We understand. Call 208.509.5264 or email us and we'll do our best to accommodate you.

Q. Can I/we pick up our order?

A. Due to traffic concerns and lack of parking, our rented commercial kitchen doesn't allow for customer pickup. All orders are delivery.

Q. Do you require advanced ordering?

A. Although advance orders are not required, we do appreciate them as we tend to sell out many days. Thank you!

Q. May I reserve a delivery date & time?

A. Yes, you can! As long as the delivery time is at least 24 hours before the desired delivery and is available at the time of order. This is another great reason to pre-order! We encourage our customers to reserve a delivery time and date during checkout.

Delivery Information

Q. What is your delivery area?

A. We offer delivery if you live or work in the zip codes below:

• Boise/Meridian (Tues. - Sat.): 83702, 83703, 83704, 83705, 83709, 83712, 83713, 83714, 83716, 83642, 83646, and 83687
• Kuna/Nampa/Caldwell (Saturdays only): 83605, 83606, 83607, 83634, 83642, 83616, 83646, 83669, 83651, 83652, 83653, and 83686

Q. May I tip the delivery driver?

A. Absolutely, tips are always welcomed. Thank you!

Our Menu & Ingredients

Q. What are your best-selling cheesesteaks?

A. Popularity changes quite often, however, our most popular cheesesteaks in 2025 are the Mushroom Steak, South Philly Whiz, The Classic Steak, Pizza Steak, and our Chicken Pepper Cheesesteak.

Q. What are some toppings you won't add on the cheesesteaks?

A. Great question! We've been asked to put tomatoes, lettuce, black olives, spinach, and a few other items on our cheesesteaks. If we added these things to our cheesesteaks they would no longer truly be cheesesteaks! We stick to authentic ingredients.

Q. How are your sauces made?

A. Our delicious sauces are the result of years of "on-the-job training" for The Cheesesteak Guy's owner while he lived in Philadelphia. The owner inherited the recipes from his mentor, Mario, who got them from his father back in the early 1950s. We create our sauces/spreads in-house, fresh for every order.

Q. What are some of your ingredients?

A. We use high-quality ingredients like Sweet Red Bells, Caramelized Onions, Mushrooms, REAL Cheez Whiz, Sharp White Cheddar, Jalapeño Cheese, Boar's Head® Provolone, Smoked Provolone, Boar's Head® White American, Mozzarella, Parmesan, Jalapeño/Habanero Cheese, Caramelized Sweet Onions, Fried Mushrooms, Sautéed Bell Peppers, Fried Jalapeños, Cherry Peppers, Banana Peppers, Serrano Peppers, Garlic Parmesan, and Authentic Amoroso Rolls.

Q. Do you have cheesesteaks for children?

A. Absolutely! We have junior-sized cheesesteaks and sides on our children's menu specially made for our young friends!

Payment & Policies

Q. Which payment options do you accept?

A. Another great question, thank you for asking! Currently, we accept PayPal & C.O.D. (Cash On Delivery). Please note that PayPal does not require you to have an account with them. We will be adding Square in late summer 2025.

Q. Do you have a return policy?

A. Unfortunately, as a food business, we don't offer returns or exchanges. If there is an issue with your order, please reach out to us immediately at thecheesesteakguy@icloud.com so we can address your concerns.

Catering

Q. Do you cater?

A. Yes and No. We create cheesesteaks in a commercial kitchen and deliver them to your venue ready to enjoy. We have successfully prepared and delivered many cheesesteaks HOT! Contact us to discuss your catering needs.

About Cheesesteaks (The Lore)

Q. What is a cheesesteak?

A. This legendary sandwich is made from thinly sliced ribeye steak. The grilled steak is placed on an authentic Amoroso's Hearth Baked Roll and is traditionally topped with melted American, Cheez Whiz, or Provolone cheese. Another popular variation of a Philadelphia cheesesteak consists of caramelized onions, bell peppers, and fried mushrooms. In our "pepper department," we offer fresh jalapeños, habaneros, serrano peppers, sweet peppers, roasted garlic, and banana peppers, which are all excellent cheesesteak options, especially if you’re looking for that extra kick!

Q. Where did the Philly Cheesesteak originate?

A. The cheesesteak was developed in the early 20th century "by combining grilled steak, onions and cheese in a small loaf of bread," according to a 1987 exhibition catalog published by the Library Company of Philadelphia and the Historical Society of Pennsylvania.

Philadelphians Pat and Harry Olivieri are often credited with inventing the sandwich by serving chopped steak on an Italian roll in the early 1930s. The exact story behind its creation is debated, but according to many accounts, Pat and Harry Olivieri originally owned a hot dog stand, and on one occasion, decided to make a new sandwich using chopped beef and grilled onions. While Pat was eating the sandwich, a cab driver stopped by and was interested in it, so he requested one for himself. After eating it, the cab driver suggested that Olivieri quit making hot dogs and instead focus on the new sandwich.

They began selling this variation of steak sandwiches at their hot dog stand near South Philly's Italian Market. They became so popular that Pat opened up his own restaurant which still operates today as Pat's King of Steaks.

The sandwich was originally prepared without cheese. According to Pat's son Herb Olivieri, American cheese was first added by "Cocky Joe" Lorenza, a manager at the Ridge Avenue location in March of 1951. (However, other Olivieri members may say it was provolone.) There is some dispute over whether Pat's was the first to add cheese, though to date no concrete evidence has emerged to disprove Olivieri's story.

Cheesesteaks have become popular at restaurants and food carts throughout the city with many locations being independently owned, family-run businesses. Variations of cheesesteaks are now common in several fast food chains. Versions of the sandwich can also be found at high-end restaurants. Many establishments outside of Philadelphia refer to the sandwich as a "Philly cheesesteak."

(Courtesy Wikipedia: https://en.wikipedia.org/wiki/Cheesesteak)